{"id":1143,"date":"2025-07-22T02:59:17","date_gmt":"2025-07-22T02:59:17","guid":{"rendered":"https:\/\/pppk.umt.edu.my\/frequently-asked-questions\/"},"modified":"2025-07-22T03:34:37","modified_gmt":"2025-07-22T03:34:37","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/pppk.umt.edu.my\/en\/frequently-asked-questions\/","title":{"rendered":"FREQUENTLY ASKED QUESTIONS"},"content":{"rendered":"<h3 data-start=\"467\" data-end=\"519\"><strong data-start=\"474\" data-end=\"517\">1. What is ISO 9001 and why is it important?<\/strong><\/h3>\n<p data-start=\"520\" data-end=\"766\"><strong data-start=\"520\" data-end=\"532\">Answer:<\/strong> ISO 9001 is an international standard for Quality Management Systems (QMS). It helps organizations ensure that the products and services they offer are consistent and meet customer and legal requirements. <\/p>\n<p data-start=\"520\" data-end=\"766\">\n<h3 data-start=\"473\" data-end=\"551\"><strong data-start=\"480\" data-end=\"549\">2. What does \u201cRisk-Based Approach\u201d mean in ISO 9001:2015?<\/strong><\/h3>\n<p data-start=\"552\" data-end=\"779\"><strong data-start=\"552\" data-end=\"564\">Answer:<\/strong> A risk-based approach means that organizations need to identify, assess and take action on risks and opportunities that could impact the achievement of quality objectives and the effectiveness of the QMS.<\/p>\n<p data-start=\"552\" data-end=\"779\">\n<p data-start=\"552\" data-end=\"779\"><strong>3. What are the 7 Principles of Quality Management?<\/strong><\/p>\n<p data-start=\"552\" data-end=\"779\"><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone size-large wp-image-1145\" src=\"https:\/\/pppk.umt.edu.my\/wp-content\/uploads\/2025\/07\/WEBSITE.pptx-1024x576.jpg\" alt=\"\" width=\"800\" height=\"450\" srcset=\"https:\/\/pppk.umt.edu.my\/wp-content\/uploads\/2025\/07\/WEBSITE.pptx-1024x576.jpg 1024w, https:\/\/pppk.umt.edu.my\/wp-content\/uploads\/2025\/07\/WEBSITE.pptx-300x169.jpg 300w, https:\/\/pppk.umt.edu.my\/wp-content\/uploads\/2025\/07\/WEBSITE.pptx-768x432.jpg 768w, https:\/\/pppk.umt.edu.my\/wp-content\/uploads\/2025\/07\/WEBSITE.pptx.jpg 1280w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/p>\n<h3 data-start=\"210\" data-end=\"275\"><strong data-start=\"217\" data-end=\"273\">4. What is ISO\/IEC 27001:2022 and why is it important?<\/strong><\/h3>\n<p data-start=\"276\" data-end=\"549\"><strong data-start=\"276\" data-end=\"288\">Answer:<\/strong> ISO\/IEC 27001:2022 is an international standard for Information Security Management Systems (ISMS). It provides a framework for protecting the confidentiality, integrity and availability of information through systematic risk assessment and security controls. <\/p>\n<p data-start=\"276\" data-end=\"549\">\n<h3 data-start=\"556\" data-end=\"631\"><strong data-start=\"563\" data-end=\"629\">5. What are the main changes in the 2022 version compared to the 2013 version?<\/strong><\/h3>\n<p data-start=\"632\" data-end=\"679\"><strong data-start=\"632\" data-end=\"644\">Answer:<\/strong> Among the main changes include:<\/p>\n<ul data-start=\"680\" data-end=\"1067\">\n<li data-start=\"680\" data-end=\"810\">\n<p data-start=\"682\" data-end=\"810\">Restructuring of the control annex (Annex A) into 4 main themes: <strong data-start=\"751\" data-end=\"765\">Organization<\/strong> , <strong data-start=\"767\" data-end=\"776\">People<\/strong> , <strong data-start=\"778\" data-end=\"789\">Physical<\/strong> , and <strong data-start=\"795\" data-end=\"808\">Technology<\/strong><\/p>\n<\/li>\n<li data-start=\"811\" data-end=\"929\">\n<p data-start=\"813\" data-end=\"929\">Reduction in the number of controls from 114 to <strong data-start=\"860\" data-end=\"874\">93 controls<\/strong> (through mergers and addition of new controls)<\/p>\n<\/li>\n<li data-start=\"930\" data-end=\"1067\">\n<p data-start=\"932\" data-end=\"1067\">Greater emphasis on <strong data-start=\"963\" data-end=\"995\">risk-based approaches<\/strong> , <strong data-start=\"997\" data-end=\"1043\">alignment with other ISO standards<\/strong> , and <strong data-start=\"1049\" data-end=\"1066\">cybersecurity<\/strong> .<\/p>\n<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>1. What is ISO 9001 and why is it important? Answer: ISO 9001 is an international standard for Quality Management Systems (QMS). It helps organizations ensure that the products and services they offer are consistent and meet customer and legal requirements. 2. What does \u201cRisk-Based Approach\u201d mean in ISO 9001:2015? Answer: A risk-based approach means [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-1143","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FREQUENTLY ASKED QUESTIONS - PUSAT PENGURUSAN DAN PENJAMINAN KUALITI<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/pppk.umt.edu.my\/en\/frequently-asked-questions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FREQUENTLY ASKED QUESTIONS - PUSAT PENGURUSAN DAN PENJAMINAN KUALITI\" \/>\n<meta property=\"og:description\" content=\"1. What is ISO 9001 and why is it important? Answer: ISO 9001 is an international standard for Quality Management Systems (QMS). It helps organizations ensure that the products and services they offer are consistent and meet customer and legal requirements. 2. What does \u201cRisk-Based Approach\u201d mean in ISO 9001:2015? 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